It’s hard to believe that almost a year has passed since the launch of a new style Agile user group format at our inaugural event in Dublin last September. Since then, the Welsh user group has met in Powys, southern area users at the British Library in London and northern area users at the University of Manchester. We’ll be back in Dublin again this autumn.
Given the span of our customer base in terms of roles and responsibilities and the scope of our product range, delivering a programme that meets everyone’s needs has been a challenge. We’ll be taking this into account when devising the next cycle of meetings.
From the surveys carried out after the event, most customers were very engaged with the content of our presentations and seemed to appreciate the opportunity to ask questions and exchange views. In general, customers felt that the level of communication with the Agile team has improved and we hope that this will continue to be the case. If for any reason, you’re not happy with the level of communication between us, you can let us know by emailing firstname.lastname@example.org or by contacting us via our contact page here.
Product presentations covered a variety of topics including mobile working with Agile@WORK, due for formal release in 2019 and the new look Citizen Portal.
If you were unable to join us at your local event, we hope that you’ll be able to make the next round as it’s important that we share our strategic vision with you.
In the coming year, one of our major development streams will focus on products that can help those Local Authorities planning to either move to or enhance their commercial models for waste service delivery, particularly in the areas of commercial waste, bulky waste collection and fly-tipping
We’d like to hear your views on “shared risk and reward” contracts that will enable Local Authorities to pursue greater commercialisation through technology and via local businesses rather than through complex contracts that are difficult to manage and monitor.
Our planned product enhancements not only reflect agile software development principles – cost effective projects developed in minimal time – but are also the foundation of digital transformation that can help free up hard-pressed budgets and create benefits for the authority, the local community and for Agile too.
Look forward to meeting you next time!