The London Legacy Development Corporation acts as the planning authority for the area around and including Queen Elizabeth Olympic Park.
The LLDC were looking for a system that would provide a platform for improved business processes and so help them to ensure delivery of a streamlined service to the public by highlighting bottlenecks and potential issues. To achieve the best value, the authority has opted for a Swift DataPro hosted solution which is run out of a secure datacentre outside of the capital.
The Swift DataPro solution manages planning, pre-application, and enforcements applications, and enquiries with integration to mapping and web functionality for the delivery of online information on application data. LLDC’s commitment to delivering consistent advice on planning applications is facilitated by a pre-application module that ensures that all departments involved are aware of relevant policies and advice delivered.
The Corporation deals with complex applications that can have significant numbers of documents stored against them – upwards of 1,000 in many cases – and the ability of the Swift hosted solution to provide flexible document imaging, media handling, and rapid data retrieval was, therefore, important factors in the choice of a new system.
If your authority is looking for a system to provide a more streamlined planning process, then get in touch and we can discuss your options.